Terms of Service

Effective date: October 13, 2026. Last updated: October 25, 2026

This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.

StarApps Studio LLP is incorporated under the laws of India with its registered office at Ideas To Impacts Hub, 6th Floor, Sr. No 284/2d, 286 1b/3 2, Behind Vijay Sales, Pune, Maharashtra 411045, India (hereinafter referred to as “Appmaker”, “StarApps”, “we”, “us”, or “our”, which expression shall mean and include its partners, affiliates, successors and permitted assigns). Appmaker is an online platform (“Platform”), owned by StarApps, that assists eCommerce brands (“Merchant(s)”) in creating world-class shopping experiences through native mobile apps for their online stores and related products, extensions and integrations (“Apps”). Through our Apps, Appmaker focuses on helping online stores launch and manage mobile apps that drive higher engagement and conversions, thereby making online shopping convenient and engaging for all users who use, browse or access (“Customer”) our website www.appmaker.xyz (“Website”) or provide any other information while using Apps offered by us, either on the Platform or through Shopify. Platform, in these Terms, shall refer to both the Website as well as the Apps offered by us collectively unless the context implies otherwise.

Please read these terms of service (“Terms of Service”) and our Privacy Policy (together, these “Terms”) carefully as they form a contract between the Users and Merchants (collectively “User” / “you” / “your” / “their”) and us and govern use of and access to the Platform by Users. These Terms apply to all Users of the Platform, whether availed on the Website or elsewhere. Accessing, browsing or otherwise using the Platform indicates your acceptance of all the terms and conditions in these Terms of Service. Your use of the Platform is indicative of such acceptance.

These Terms of Service shall be enforceable against you in the same manner as any other written agreement. You declare your willingness to abide and be bound by these Terms throughout your use of the Platform. If you do not agree with the terms, please do not use the Platform. In the event of a conflict between these Terms of Service and our Privacy Policy, these Terms of Service shall prevail. Your use of the Platform is subject to the notices, terms and conditions set forth in these Terms.

By agreeing to these Terms, you represent that you have the right, power and authority to, and do, accept these Terms and that you are a person who is competent to contract within the meaning of the Indian Contract Act, 1872.

1. Applicability

The provisions relating to a free trial and subscription to the Platform through a Subscription Plan apply to Users during their free trial and subscription. Subject to your compliance with the Terms and solely during the Subscription Term, you have the limited, non-exclusive, and revocable right to access and use the Platform for your internal business purposes. You shall be responsible for use of the Platform through your Account by any third parties. You may subscribe to one or more of the Apps on the Platform. They may be subject to separate and distinct Subscription Plans.

2. User Account

2.1. You may access some areas of the Platform without registering and these Terms apply to such access and use. However, in order to access certain features of the Platform, you would be required to sign up on the Platform by providing certain details such as name, e-mail address, and website address. Each User is identified using unique login information such as usernames and passwords (“User Login”).

2.2. You agree to provide true, accurate, current and complete information about yourself as prompted by the registration form. If you provide information that is untrue, inaccurate, not current or incomplete or we have reasonable grounds to suspect that you have provided such information, then Appmaker may (in addition to any other rights or remedies available to us) refuse registration, or suspend access to all current or future use of the Platform (or any portion thereof) permanently.

2.3. When you sign up on the Platform, your information will be registered automatically in our database which will be maintained and used by the Platform in accordance with the Privacy Policy. In case of change in information, you may write to us at the contact information provided below.

2.4. Without prejudice to our obligations under Sections 9 and 10 of these Terms, you are solely responsible for the confidentiality of Service Data and User Login at your end. You should, therefore, not share your User Login with any third parties. In any event, unless you notify us of any unauthorized use or suspicious activity in your Account, you are responsible for all activities that occur under your Account. Appmaker will not be liable for any damage or loss that may result from your failure to protect your User Login. Without limiting the foregoing, you are solely responsible for ensuring that your use of the Platform to store and transmit Service Data is compliant with all applicable laws and regulations. You shall be responsible for determining whether the Platform or the information generated thereby is accurate or sufficient for your purposes.

2.5. If you become aware of any actual or suspected unauthorised access, misuse, security vulnerability, or activity by a Bad Actor involving your Account or the Platform, you must promptly notify Appmaker and provide reasonable cooperation in investigating and mitigating the incident.

3. Access to the Platform

3.1. All Users of the Platform must use it lawfully and in accordance with these Terms. Users who submit, post, upload or otherwise provide content on the Platform are responsible for that content and must have the rights and permissions necessary to provide it. Nothing in this clause gives a User permission to access features of the Platform that require registration, a subscription or other authorization.

3.2. Restricted Use: You agree not to (a) license, sublicense, sell, resell, rent, lease, transfer, assign, distribute, time share or otherwise commercially exploit or make the Platform available to any third party, other than in furtherance of your internal business purposes as expressly permitted by these Terms; (b) use the Platform to Process data on behalf of any third party other than your Users; (c) modify, adapt, or hack the Platform or otherwise attempt to gain or gain unauthorized access to the Platform or related systems or networks; (d) falsely imply any sponsorship or association with us; (e) use the Platform in any unlawful manner, including but not limited to violation of any person’s privacy rights; (f) use the Platform to send unsolicited communications, junk mail, spam, pyramid schemes or other forms of duplicative or unsolicited messages; (g) use the Platform to store or transmit any content that infringes upon any person’s intellectual property rights; (h) use the Platform in any manner that interferes with or disrupts the integrity or performance of the Platform and its components; (i) attempt to decipher, decompile, reverse engineer, disassemble, reproduce, or copy or otherwise access or discover the source code or underlying program of any software making up the Platform; (j) use the Platform to knowingly post, transmit, upload, link to, send or store any content that is unlawful, racist, hateful, abusive, libelous, obscene, or discriminatory; (k) use the Platform to store or transmit any “protected health information” or any health data or health information as that term is defined under Applicable Data Protection Law, unless expressly agreed to otherwise in writing by us; (l) use the Platform to knowingly post, transmit, upload, link to, send or store any viruses, malware, trojan horses, time bombs, or any other similar harmful software (“Malicious Software”); (m) establish a link to the Platform in such a way as to suggest any form of association, approval or endorsement on our part where none exists; (n) use the Platform for the purposes of cookie tracking, ad exchanges, ad networks, data brokerages, or sending electronic communications (including e-mail) in violation of applicable law; (o) use the Platform for any purpose prohibited by applicable export laws and regulations, including without limitation, nuclear, chemical, or biological weapons proliferation, or development of missile technology; (p) try to use, or use the Platform in violation of these Terms. You shall be responsible for any loss of data or attempted or actual access or use of the Platform through your Account in violation of these Terms. If we inform you that a specified activity or purpose is prohibited with respect to the Platform, you will ensure that you immediately cease use of the Platform for such prohibited activity or purpose.

3.3. Unavailability of services: You may not be able to access or use the Platform (a) during planned downtime for upgrades and maintenance to the Platform (of which we will use commercially reasonable efforts to notify you in advance through our Platform) (“Planned Downtime”), or (b) during any unavailability caused by circumstances beyond our reasonable control, such as, but not limited to, acts of God, acts of government, acts of terror or civil unrest, acts by Bad Actors, technical failures beyond our reasonable control (including, without limitation, inability to access the internet), or acts undertaken by third parties and/or Bad Actors, including without limitation, distributed denial of service attacks (collectively “Force Majeure Event”). We will use commercially reasonable efforts to schedule Planned Downtime for weekends and other off-peak hours.

4. Changes to the Platform

4.1. We may update the Platform from time to time and you may receive notifications of such upgrades, enhancements or updates (“Updates”). Any new or modified features added to or augmenting or otherwise modifying the Platform or other updates, modifications or enhancements to the Platform are also subject to these Terms and we reserve the right to deploy Updates at any time.

4.2. We may also change content on our Platform at any time. However, please note that any of the content on our Platform may be out of date at any given time, and we are under no obligation to update it. We may discontinue or change any part of our Platform, that does not affect your Subscription Plan, without notifying you.

4.3. Improvements: We may access and process the Service Data to modify, upgrade and enhance our Platform and any other features or services, including but not limited to the algorithm of the Platform, any related software, codes, APIs, user interface, designs, etc., to ensure the quality of your user experience and to service you in a better manner. We do not use or download the Service Data uploaded by you at any time for our own use, except as stated herein.

5. Intellectual Property Rights

5.1. Ownership of IPR: Except for the rights expressly granted to you under these Terms, all rights, title and interest in and to all our patents, inventions, copyrights, trademarks, domain names, trade secrets, know-how and any other intellectual property and/or proprietary rights in or related to the Platform, and any part of it (collectively, “Intellectual Property Rights”) shall belong to and remain exclusively with us. We are the owner or the licensee of all Intellectual Property Rights in relation to the Platform, and the content or material published on it. Our Intellectual Property Rights in relation to the Platform, and the content or material published on it are protected by intellectual property laws, including but not limited to, copyright laws and treaties around the world. You must not use any part of the content or material in the Platform for commercial purposes without obtaining a license to do so from us. Further, we claim no intellectual property rights over the content you upload or provide in relation to your use of the Platform.

5.2. We shall have a royalty-free, worldwide, transferable, sub-licensable, irrevocable and perpetual license to incorporate into the Platform or otherwise use any suggestions, enhancement requests, recommendations or other feedback we receive from you. Our Apps and service names, and logos used or displayed on the Platform are our registered or unregistered trademarks (collectively, “Marks”), and you may only use such Marks to identify yourself as a User of the Platform you have subscribed to. All rights not expressly provided to you herein are reserved.

6. Third Party Integrations

6.1. The Platform may contain links to, integrate with, or utilize services, products, websites, content, software, APIs, payment gateways, and merchant systems provided by third parties (collectively, “Third-Party Services”). All Third-Party Services are independent of Appmaker. Your access to and use of Third-Party Services, including any transactions, payments, submission of Personal Data or breach of Personal Data, is governed exclusively by the separate terms, conditions, and privacy policies of the applicable third party.

6.2. To the maximum extent permitted by applicable law, Appmaker does not review, control, warrant, or guarantee the accuracy, availability, security, quality, performance, or legality of any Third-Party Services. Appmaker shall not be liable for any loss, damage, claim, or liability arising out of or relating to:

  1. your access to, use of, or reliance upon any Third-Party Services;
  2. any dealings, transactions, failed payments, deliveries, or disputes between you and any third party; or
  3. any downtime, modification, security incident, security breach, Bad Actor actions on or discontinuation of any Third-Party Service.

6.3. Any complaints, claims, or disputes concerning Third-Party Services, products, or transactions must be directed solely to the relevant third party. Nothing in this Clause 6 limits or excludes any rights or liabilities that cannot be lawfully limited or excluded under applicable law.

7. Billing, Plan Modifications and Payments

7.1. Subscription Charges: While we may provide certain services free of cost during the trial period offered to you, post expiry of the trial period services can be accessed only by way of subscription. Information about subscription plans and prices would be provided on the Platform while requesting a subscription. You agree to pay the price for the subscription as per the pricing schedule indicated on the Platform. Our billing is handled by Shopify. The payment process will be governed by Shopify terms and conditions available at https://www.shopify.in/partners/app-store-terms (“Shopify Website”). Your subscription will commence on the day you make a valid payment for subscription on the Shopify Website and shall continue to remain in force for the Subscription Term, unless terminated in accordance with these Terms. We reserve the right at any time to institute new prices, and to change the amount of or the basis for determining any prices or charges with respect to any subscription plan or service offering. You agree to pay all charges, including applicable taxes, in accordance with the billing terms in effect at the time the price or charge becomes payable. You will make timely payment of all such taxes, duties or government levies related to your subscription. You can cancel your subscription either from the Shopify Website or by uninstalling the Platform.

7.2. Renewal: Your subscription to the Platform will renew automatically for a Subscription Term equivalent in length to the then expiring Subscription Term. Increased Subscription Charges shall be applicable to your subscription to the Platform for any such subsequent Subscription Term as per our standard Subscription Charges for the Subscription Plan to which you have subscribed as of the time such subsequent Subscription Term commences.

7.3. User Benefits: We may, at our sole discretion, offer you certain benefits such as discounts on Subscription Charges, extension in Subscription Term for no extra payments from you, with regard to the Platform. These benefits are specific to your Account and the Apps identified while offering these benefits. They are not transferable. The benefits may have an expiry date. If they do not have an expiry date, they will expire upon completion of twelve (12) months from their date of the offer.

8. Termination

8.1. Unless terminated by Appmaker, these Terms will remain in full force and effect for the Subscription Term and further renewals thereof while you use any of the Apps. Please note that the Subscription Term shall also consist of a lock-in period of 1 (one) year (“Lock-in”).

8.2. These Terms cannot be terminated by you during the Lock-in. You may terminate these Terms at any time after the Lock-in by deleting all your Service Data provided to Appmaker and deleting the user account with Appmaker. In the event it is determined by Appmaker that you have violated any of these Terms, we shall have the right, at our sole discretion, to suspend your Account and terminate access to the Platform forthwith. Any such suspension or termination of your Account and the Platform may be effected by us without providing you with prior notice in this regard. Any associated Service Data shall be retained for a period of 15 days from the date of termination of your Account beyond which it shall be deleted during the normal course of operation.

8.3. Data Export: We strongly recommend that you export all Service Data before you terminate your Account. Service Data cannot be recovered once it is deleted. Further, when Service Data is migrated from one data center to another upon your request, we shall delete Service Data from the original data center after 15 days from such migration.

9. Confidentiality

We will not use any of your Confidential Information except in connection with providing the Platform or the exercise of our rights under these Terms and will take all reasonable precautions to maintain the confidentiality of your Confidential Information and to prevent the unauthorized disclosure to others of the Confidential Information. We shall implement industry standard security procedures, such as appropriate firewall, encryption and access security measures but shall not be liable for damages caused to you by inadvertent breaches of confidentiality or actions of Bad Actors or Force Majeure Events.

10. Data Privacy and Security

10.1. Security of Service Data: We use appropriate technical and organizational measures to protect the Service Data that we Process. The measures we use are designed to provide a level of security appropriate to the risk of Processing your Service Data.

10.2. Disclosure: You understand that we shall Process Service Data in accordance with Applicable Data Protection Laws and in accordance with our Privacy Policy. You acknowledge and agree that Appmaker may also access or disclose information about you, your Account, Users, including Service Data, in order to (a) comply with the law or respond to lawful requests or legal process; (b) protect Appmaker’s or our customers’ or partners’ rights or property, including enforcement of these Terms or other policies associated with the Platform; (c) act on a good faith belief that such disclosure is necessary to protect personal safety or avoid violation of applicable law or regulation. Further, at our sole discretion, any suspected fraudulent, abusive, or illegal activity by you may be referred to law enforcement authorities.

10.3. Where Appmaker reasonably believes that a Bad Actor has engaged in malicious, fraudulent, abusive, or unauthorised activity, Appmaker may take reasonable and lawful steps to investigate, contain, and respond to that activity, including preserving relevant evidence and referring the matter to law enforcement or other competent authorities where appropriate.

11. Communications

You agree to Appmaker sending you notifications and important messages from time to time via its Websites, Apps, and email to provide you a better experience with respect to the Platform. You agree that we may provide notices to you on our Platform, or through an email sent to an email address you provided, or through other means including but not limited to your mobile number, telephone, or email. You agree to keep your contact information up to date.

12. Disclaimer of Warranties

The Platform, including all server and network components, is provided on an “as is” and “as available” basis, without any warranties of any kind to the fullest extent permitted by applicable law. We expressly disclaim any and all conditions, representations, warranties, or other terms, whether express or implied, including, but not limited to, any implied warranties of merchantability, title, fitness for a particular purpose, and non-infringement. You acknowledge that we do not warrant that the Platform will be uninterrupted, timely, secure, or error-free and you further acknowledge that we do not warrant that the access to the Platform, which is provided over the internet and various telecommunications networks, all of which are beyond our control, will be uninterrupted, timely, secure, error-free or free from viruses or other malicious software or actions of Bad Actors. No information or advice obtained by you from us or through the Platform shall create any warranty not expressly stated in these Terms.

13. Limitation of Liability

To the fullest extent permitted by applicable law, in no event will we, our affiliates, officers, directors, employees, agents, suppliers or licensors be liable to any person for any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, lost revenue, lost sales, lost goodwill, loss of use or lost content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if we have been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, our aggregate liability and that of our affiliates, officers, directors, employees, agents, suppliers and licensors, relating to the Platform, will be limited to an amount equal to the lower of (a) twelve months of the subscription charges for the Platform to which the claim relates; or (b) the subscription charges paid by you, for the Platform to which the claim relates prior to the first event or occurrence giving rise to such liability. You acknowledge and agree that to provide you with the rights to access and use the Platform in accordance with these Terms, we have limited our potential liability and allocated risks based on the subscription charges, which would have been substantially higher if we were to assume any further liability other than as set forth herein. In jurisdictions which do not permit the exclusion of implied warranties or limitation of liability for incidental or consequential damages, our liability will be limited to the greatest extent permitted by law. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.

14. Indemnification

You agree to indemnify, defend and hold harmless Appmaker and its affiliates, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees of any kind (including reasonable attorneys’ fees and legal costs), arising from or relating to: (a) the use of the Platform by you or anyone using your account; (b) the violation of these Terms by you or anyone using your account; or (c) the violation of any rights of any third party, including intellectual property, privacy, publicity, or other proprietary rights by you or anyone using your account.

15. Severability; No Waiver

If any provision in these Terms is held by a court of competent jurisdiction to be unenforceable, such provision shall be modified by the court and interpreted so as to best accomplish the original provision to the fullest extent permitted by applicable law, and the remaining provisions of these Terms shall remain in effect. Our non-exercise of any right under or provision of these Terms does not constitute a waiver of that right or provision of the Terms.

16. Relationship of the Parties

The parties are independent contractors. These Terms do not create a partnership, franchise, joint venture, agency, fiduciary or employment relationship among the parties.

17. Entire Agreement; Amendment

These Terms constitute the entire agreement and understanding between you and Appmaker and govern your use of the Platform, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and Appmaker (including, but not limited to, any prior versions of the Terms). We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our Platform. It is your responsibility to check this page periodically for any changes. Your continued use of or access to our Platform following the posting of any changes to these Terms constitutes acceptance of those changes.

18. Grievance Redressal

In accordance with the Information Technology Act, 2000 and rules made thereunder, you can reach us at [email protected].

19. Governing Laws

These Terms shall be governed by the laws of the Republic of India, and the courts at Pune, India shall have exclusive jurisdiction with respect to any dispute arising hereunder.

20. Definitions

When used in these Terms with the initial letters capitalized, in addition to terms defined elsewhere in these Terms, the following terms have the following meanings:

Contact

StarApps Studio LLP
Ideas To Impacts Hub, 6th Floor, Sr. No 284/2d, 286 1b/3 2, Behind Vijay Sales, Pune, Maharashtra 411045, India
Email: [email protected]