When you run an eCommerce store, the shipment process is going to be very crucial and sometimes the store owner ends up spending more time on clearing queries regarding the shipping. That’s where the AfterShip Tracking comes in.
The best way to keep customers informed about their parcel status. How cool it is when the customer will have their own unique tracking ID and they can directly contact the courier agency instead of coming back to the store from where they made the purchase. Absolutely time-saving right?
Of course, the store owner is the one providing the initial details of the order, but thereafter your new tool will look after everything for you.
You can use AfterShip Tracking to automate the notifications to be sent to the customers upon changes in the delivery status.
There are a lot more features you can make use of with this plugin, before going into that let us see how to install the plugin and its functions on your WordPress dashboard and most importantly how does it work on mobile apps.
Appmaker has added plugin compatibility with AfterShip WooCommerce Tracking plugin so that WooCommerce users can experience seamless shipment tracking experience on their mobile apps too.
Let us begin with adding AfterShip plugin, go to Plugins and then click on add new. In the search bar, you can type AfterShip and the plugin will appear in the search result.
Install the plugin.
After installing the plugin, click on Activate.
After activation, Go to the WordPress dashboard settings and select AfterShip.
Select the Carrier services you wish to have and click on Use track button.
Add the domain where you want to show the tracking information. Follow these steps to provide a custom domain tracking page.
The customer will get a message on their device like how it’s shown in the content tab, after their purchase. After entering all the information, click on Save changes.
Now the AfterShip tab to select the carrier name and tracking ID should be available on your WooCommerce dashboard.
Go to your orders by clicking on WooCommerce on the sidebar and go-to orders.
Let’s see how the tracking options are seen on the website and mobile apps.
In the Website:
You will be able to see all the orders listed here. Now click on the particular order you wish to proceed with.
In the App:
Similarly, on your Appmaker mobile app, the Order page will appear. From here you can select the order you wish to track or get details.
In the Website:
You will see an AfterShip tab on the right side. This is where you will be adding your order details and Tracking ID. This becomes very crucial as the AfterShip dashboard pulls the required details from here, to give the tracking status. We will discuss this ahead.
In the App:
The order tracking page will look like this in the mobile app. You can easily access order tracking information with a track button given on top.
This will help the customers monitor their package status. With the Tracking number, they can even track the order with the Carrier service.
Note: In case you wish to use some other carrier service for the delivery? Update the list with the services you would like to add by clicking on Update carrier list.
Save the changes once you have entered the details, go to the previous page and click on Update.
That’s it, you are all set to give your customers a great tracking experience. Before that, you need to have a dashboard from where you can manage everything. Go to https://www.aftership.com/
AfterShip Tracking Dashboard
You can start your free trial of 14 days by signing in.
This is the dashboard you will be getting. There are a lot of features
Before proceeding, your website needs to be connected with the apps. Go to Apps on the AfterShip dashboard and select WooCommerce.
Enter your store Url and API key here.
Generate AfterShip’s WordPress API Key under Users > Your Profile on your WordPress dashboard.
Click on connect after entering the details.
Your WooCommerce store is now successfully connected with AfterShip dashboard. The status on the dashboard will say connected.
Now you can easily track all your shipments.
With AfterShip Order Tracking plugin you are not only reducing your team’s effort in tracking the order details manually but even giving your customer a solid chance to stay on your platform and trust your service.
Try these features on mobile apps using Appmaker WooCommerce plugin.