Customer service plays a big role in building trust in business. If you are serious about building your business empire, understanding your customer is required.
Customers are the most important metric of your business. Retaining a customer is a lot simpler than customer acquisition. The intentions are clear by saying that, solving customers issues reduces the major problems faced in business.
Providing excellent business strengthen your brand value and it helps you retain the customers.
Appmaker offers great customer support services. You can grow your business by solving your customer’s issues and by collecting their valuable feedback.
Zopim chat is a platform where you can have a live chat with the customers. All you have to do is create an account in Zopim chat and you can enable it in your app.
Chat with multiple persons at a time and you can engage your customers by assisting them throughout. It is said that with a live chat support, the conversion rate increases by 25%.